Russia, Moscow
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Service and process management
for the digital enterprise
2 June 2021
Moscow
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Форум BIG DATA 2020 – центральное событие года по теме больших данных
и интеллектуальной аналитики.
Все главные темы работы с данными в условиях перехода к цифровой экономике – экономике, основанной на данных.
4 июня 2020 года
РЕГИСТРАЦИЯ

[it] MANAGEMENT FORUM – the main event of the year for professionals in digital business management

In the face of imminent digitalization, any business today links its strategy with its IT strategy. And IT management is becoming inseparable from the management tasks – strategic and tactical – of the digital transformation of the business as a whole.
[it]MF 2021 invites you to discuss the digitalization of business from
the point of view of management – methods, models, practices, technologies.
[it]MF 2021 – How to
сreate and manage transparent, measurable, adaptive processes
сreate and maintain the right emotional environment for the successful implementation of digitalization plans
сreate and manage digital services

сhoose the best digital business management technologies

Natalia Dubova
[it]MF agenda leader
[it]MF 2021 continues the series of IT MANAGEMENT FORUM (ITMF) events that Open Systems Publications has been holding since 2004. During this time, a community of IT managers has formed around ITMF, interested in constantly improving their competencies in IT service management, in mastering the most modern approaches to IT management.

In 2021, we are expanding the agenda and changing the brand of the forum. At [it]MF 2021 we are waiting for a new audience, but we hope that the forum agenda will not lose its relevance for the regular participants of ITMF.
Speakers
All speakers
AGENDA:
Agenda
WORKSHOP
PLENARY SESSION
TOPICAL SESSIONS
Roundtable
SUMMARIZING THE RESULTS OF THE
"BPM PROJECT OF THE YEAR" CONTEST
09:00-10:00

Value Stream Mapping - what's up with Stream and what is Value?
Moderators: Oleg Skrynnik, Managing Partner, Svetlana Sapegina, Consultant, Cleverics
10:00-13:00

Digital Strategy: goals, architecture, risks, people. Digital leaders expertise
14:00-17:00
I Digitalization in practice: service management for business and IT
ESM, Service Desk and its new capabilities, config and asset management, analytics and AI in service management, value stream management for digital products ans services
II Digitalization in practice: process management for business and IT
Digitalization of externa and internal processes, BPM, Process mining, IPA, business process monitoring, people/talent management
17:00-18:15

Scylla and Charybdis of Digitalization Strategy
Moderator – Mikhail Petrov, Director of Digital Transformation Department, Accounts Chamber of Russian Federation
16:00-18:15
Together with ABPMP Russian Chapter
More detailed
We are waiting at [it]MF 2021 for everyone who determines and who implements the digitalization strategy of their organization; who is responsible for service management and process management of digital business:
  • Business executives and department heads
  • Chief Digital Officers and digital transformation leaders
  • Chief Information Officers and IT department managers
  • Enterprise architects
  • Service managers
  • Process office managers
  • Team leads, Agile and DevOps project managers
  • Service Desk heads and analysts
  • Owners and managers of service companies for SME
ITMF 2020 – How it was:
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Для связи с организаторами
conf@osp.ru
+7 (499) 703 18 54
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Marianna Danilina, Head of Digital Transformation Division, PSB
Digital Maturity Assessment and Organization Innovative Development
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Vadim Pestun, Partner, Director of Technology and Digital Transformation, BCG Moscow
More than 10 years of experience in IT and AT management on CIO level for industrial and power engineering companies in Russia and CIS region.
More than 15 years in IT consulting, including the development and implementation of IT transformation programs, architecture development, and business process optimization.
Evolution from Biology to Digital: the issue of creation and development of ecosystem IT architecture
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Dmitry Voloshin, Co-founder, Otus.ru
IT Staff Competition in the Digitalization Era
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Roman Jouravlev, ITSM Portfolio Development Manager, AXELOS
ITIL 4: the cooking instructions

  • success and failure stories after 2 years
  • tips and tricks
  • where is ITIL 4 going next
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Mikhail Petrov, Director of Digital Transformation Department, Accounts Chamber of Russian Federation
Moderator of Roundtable "Scylla and Charybdis of Digitalization Strategy"
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Mark Smalley, IT Management Consultant, Smalley.IT
Mark is an independent IT Management Consultant at Smalley.IT. He i a contributor to many bodies of industry knowledge. Most recently, he was Lead Editor of ITIL 4 High-velocity IT. Mark has broad interests and has spoken at hundreds of events in more than thirty countries.
Digital and IT Strategy

Simply defined, strategy is how you are not like others. It's about how you position yourself in the market and how you do things, such that you differentiate yourself from the competition. Strategy can be planned but it can also emerge over time as a pattern of decisions. Strategic decisions are usually expensive to reverse than decisions in operations, and are therefore for the longer term.
The ITIL 4 Digital and IT Strategy book explores the key concepts for the strategic application of technology. It describes the steps in the strategy journey, together with the required capabilities.
Key topics are
- digitization and digital transformation
- business models and operating models
- disruption, balance, positioning and vision
- external and internal analysis, and readiness assessment
- transformations, coordination, leadership and communication
- ensuring organizational viability, and parallel operation
If you are involved in strategic decision-making or are seriously affected by the resulting strategic plans and policies, then this presentation will give you a better understanding of the considerations and challenges of using technology to gain and retain strategic advantage.
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Evgeny Rudykh, Deputy Head of Department Informatization and Statistics, Traction Direction, RZD
Train Driver Mobile App: Real ITSM on the example of one project
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Ivan Melnik, Director of Innovations, Х5 Retail Group
X5 Innovations: from breakthrough ideas to successful (and not very) implementations
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Oleg Podolskiy, Managing Director of the Digital Skills Competence Center, University 20.35
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Kaimar Karu, Digital Government & Governance Strategy Advisor
Mr Kaimar Karu, has been working at the intersection of technology, policy-making, and business management, most recently as the Minister of Foreign Trade and Information Technology of the Republic of Estonia. Prior to taking office in November 2019, Mr Karu was living in London, UK, running a consultancy business focusing on strategy and decision-making in complex environments. This role was preceded by a global role of the Head of Product Strategy and Development for AXELOS, a joint venture with the UK Cabinet Office and Capita plc, managing the Global Best Practice product portfolio that includes the ITIL framework for IT Service Management and the PRINCE2 method for Project Management. His successful career in the world of technology includes both specialist and managerial positions at various startups and international technology companies, e.g. Skype, Epicor, and Oracle. Mr Karu is a published author and a frequent keynote speaker at international technology events. He holds a Master's degree in Philosophy.
The foundations of digital governance

The key challenges that organisations and nations face when moving towards digital governance are not digital, but quite analogue in their nature. This session will explore those challenges, suggest ways of addressing them, and provide models for integrating technology into existing ways of working.
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Oleg Skrynnik, managing partner, Cleverics
Value Stream Mapping - what's up with Stream and what is Value?
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Svetlana Sapegina, consultant, Cleverics
Value Stream Mapping - what's up with Stream and what is Value?
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Anna Kuznetsova, head of BPM/ECM, Naumen
CLIENTS FOR LIFE — IS IT A MATTER OF MANAGEMENT OR IT?
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Alexandra Prokofieva, Head of ITSM/ITAM Solutions Integration Department,
Inline Group
IT Asset Management and even more
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Alexey Trefilov, Director, ELMA
LOW-CODE/NO-CODE: REVOLUTION IN MODERN ENTEPRISE APPS DEVELOPMENT
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Andrey Kosygin, Lead Architect of Solutions, Micro Focus
Service Management Orchestration: a new perspective
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Evgeny Krivonosov, CEO, SDI Soft


.
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Sergey Dovgan, CTO, SDI Soft
DIGITAL INFRUSTRUCTURE PASSPORT — THE BASE OF SUCCESSFUL IT ASSET INVENTORY
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Elena Kolbey, IT Process Management Expert, CROC
PLAYING AHEAD OF THE CURVE: PROCESSES OF PRESENT AND FUTURE
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Evgeniy Novikov, Head of ITSM Solutions Division, T1 Integration
INCREASING EFFICIENCY OF IT MANAGEMENT: VTB BANK'S EXPERIENCE IN CENTRALIZING IT SUPPORT PROCESSES
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Tatiana Natrusova, Project Management Director, Department of Management and Technology Changes Coordination, Bank VTB
INCREASING EFFICIENCY OF IT MANAGEMENT: VTB BANK'S EXPERIENCE IN CENTRALIZING IT SUPPORT PROCESSES
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Anatoly Belaichuk, President, ABPMP Russia


.
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Veronika Kalmykova, Deputy Head of Branch, COKR Roskazna
The FEDERAL TREASURY: ON THE WAY FROM AUTOMATIZATION TO DIGITAL TRANSFORMATION
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Daria Kobyakova, IBM Automation sales representative, IBM
CONSCIOUS BUSINESS PROCESS AUTOMATION. MODERN APPROACH
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Ilya Kuzin, Head of Service Organization Center, Gazprombank
KEY TO SERVICE: EXPERIENCE OF IMPLEMENTATION OF SERVICE APPROACH AT THE BANK
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Lenar Rakhmatullin, Head of Service Desk, ICL Services
VENDOR UNLOCK: HOW NOT TO GET IN THE TRAP OF A SINGLE SUPPLIER?
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Igor Prostokvashin, lead business analyst, Comindware
HYPERAUTOMATION: FOUNDATION AND GROWTH DRIVERS
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Vadim Sorokin, Director, Department for work with enterprise clients, Terrasoft
GLOBAL IT TRENDS: WHY LARGE COMPANIES WORLDWIDE CHOOSE NO-CODE / LOW-CODE
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Павел Крылов, руководитель направления по защите от онлайн-мошенничества, Group-IB
Павел в сфере обеспечения информационной безопасности уже более 16 лет. Разрабатывал одну из передовых российских VPN-систем, которая позже была включена в состав интеграционных решений Cisco Microsystems. Продолжил накапливать багаж знаний и навыков противодействия кибермошенникам, став начальником отдела информационной безопасности Swedbank в России. В 2013 году присоединился к компании Group-IB, где возглавил направление по защите от онлайн-мошенничества.
Большие данные против коронакибермошенников

Павел расскажет об актуальных мошеннических схемах, появившихся в период пандемии, о том, как решения Group-IB — Secure Bank и Secure Portal — работают с большими данными и как технологии поведенческого анализа помогают бороться с кибермошенниками.
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Сергей Шестаков, генеральный директор, Luxms
Сергей – предприниматель в сфере высоких технологий, основатель группы компаний Luxms.
В настоящее время сфокусирован на задачах бизнес-аналитики: визуализации и массивно-параллельной обработки данных, в том числе с применением методов ИИ.
Окончил Санкт-Петербургский политехнический университет Петра Великого, к.т.н.
Диссертация посвящена применению методов ИИ для планирования сбора информации.

Дмитрий Дорофеев, главный архитектор, Luxms

Дмитрий – компьютерный гик с навыками программирования на многих языках. Создал десятки сайтов интернет-магазинов и мобильных приложений. Спроектировал Luxms BI. В настоящий момент фокусирется на Big Data, IoT, MPP и других современных технологиях обработки данных.
Окончил Санкт-Петербургский политехнический университет Петра Великого, прикладная математика.
Быстрая управленческая аналитика и визуализация на больших данных

Мы девятый год работаем с крупнейшими российскими предприятиями по направлению бизнес-аналитики и видим совершенно определенную тенденцию: крупным клиентам нужна не просто аналитика, а супербыстрая аналитика, которая справится с стремительно нарастающими объемами данных. Данных стало так много, что текущие аналитические системы перестали быстро их обрабатывать. И это проблема, так как любая задержка при принятии решений в современном бешеном ритме экономической машины стоит очень дорого. На традиционных BI-платформах продолжают развиваться средства self-service для исследования данных, при этом игнорируется потребность управленцев, принимающих решения, в быстрой и наглядной визуализации, а резко возросшие аналитические возможности современных СУБД не задействуются.
Мы расскажем про наш опыт построения аналитических решений на платформе собственной разработки Luxms BI, которые решают эти проблемы и обеспечивают руководителям быструю управленческую аналитику и визуализацию на данных любых объемов и интенсивности.
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Larisa Inshakova, Head of IT Services Support Department, Gazprombank
A NEW ERA IN IT PROCESS MANAGEMENT IN GAZPROMBANK
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